Term and Conditions

1. Acceptance of Terms

By using our website, you confirm that you are at least 18 years old or have parental consent, and you accept these Terms and Conditions in full. If you disagree, please do not use our site.

2. Website Use and Intellectual Property

2.1 License to Use

We grant you a limited license to access and make personal, non-commercial use of this website. This license does not include any resale or commercial use.

2.2 Intellectual Property Rights

All content on this site (logos, text, graphics, images, product designs) is the property of World Of Camping or its suppliers and is protected by international copyright and trademark laws. You may not reproduce, distribute, or create derivative works without our express written permission.

2.3 User Obligations

You agree not to:

• Use the site for any unlawful purpose.
• Attempt to gain unauthorized access to any part of the site.
• Interfere with the site’s security or functionality.
• Submit false or misleading information.

3. Products and Services

3.1 Product Description

We specialize in gear for outdoor living and adventure, including:

• Awnings
• Camping Equipment (tents, sleeping gear, tools, food, fuel)
• Caravan & Motorhome accessories
• Flag Poles & Windsocks
• Outdoor Living furniture and gear
• Tents
• Van Life essentials

We strive for accurate product descriptions, images, and pricing. However, minor variations may occur. Product availability is not guaranteed.

3.2 Product Limitations & Final Sale Items

4. Orders and Payment

4.1 Order Process

Placing an order constitutes an offer to purchase. We reserve the right to accept or decline orders for any reason, including stock availability, pricing errors, or suspected fraud.

4.2 Pricing and Taxes

Prices are listed in US Dollars (USD). International customers are responsible for all local customs duties, import taxes, and fees, which are not included in our prices or shipping costs.

4.3 Payment Methods

We accept secure payments via:

• Visa
• MasterCard
• JCB
• PayPal

All payments are processed through PCI-DSS compliant gateways. Your payment information is encrypted and secure.

4.4 Order Confirmation and Changes

You will receive an order confirmation email. If you need to change or cancel an order, contact us immediately at [email protected]. We cannot guarantee changes after the order enters processing (1-2 business days).

5. Shipping and Delivery

5.1 Shipping Areas

We ship globally from our facility in Saint Michaels, US, excluding some remote areas and parts of Asia.

5.2 Shipping Methods and Timelines

Order Processing: 1-2 business days.

Delivery Options:

• Standard Shipping: $12.95 flat rate via DHL or FedEx. Estimated delivery 10-15 business days after dispatch.
• Free Shipping: Available on orders over $50 via EMS. Estimated delivery 15-25 business days after dispatch.

Delivery times are estimates only. Delays may occur due to customs, weather, or carrier issues beyond our control.

5.3 Delivery Responsibility

Risk of loss passes to you upon delivery to the carrier. You are responsible for providing a correct and deliverable shipping address.

6. Returns, Exchanges, and Refunds

We stand behind our gear. Our policy is designed to be clear and fair.

6.1 Return & Exchange Window

You have 15 days from the delivery date to initiate a return or exchange.

6.2 Conditions for Return

To be eligible, items must be:

• In unused condition.
• In original packaging with all tags, manuals, and accessories.
• Include the original packing slip or order confirmation.

6.3 The Return Process

1. Initiate: Email [email protected] within 15 days with your order number and details.
2. Prepare: Pack the item as described above.
3. Ship: We will provide a return address.
   • Return shipping costs are the customer’s responsibility, unless the item is defective or we made an error.
   • Use a trackable, insured service.
   • International returns: Mark package as “RETURNED GOODS” with a declared value of $0 to avoid customs charges.
4. Refund/Exchange: Upon receipt and inspection:
   • Refunds: Processed to original payment method within 5-10 business days. Bank processing may take an additional 3-10 days. Original shipping costs are non-refundable.
   • Exchanges: Shipped immediately via your preferred method.

6.4 Defective or Incorrect Items

Contact us immediately at [email protected]. We will arrange a prepaid return label, replacement, or refund.

6.5 International Return Specifics

• Refunds are issued in USD. Currency conversion differences may apply.
• Original customs duties and import taxes are not refundable.
• Please allow extra time for international shipping and processing.

7. Limitation of Liability

To the fullest extent permitted by law, World Of Camping shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our website, products, or services. Our total liability for any claim related to a product shall not exceed the purchase price of that product.

We are not liable for delays or failures in performance due to acts beyond our reasonable control (force majeure), including natural disasters, war, embargoes, strikes, or supply chain disruptions.

8. Privacy and Data Security

Your privacy is important. Our Privacy Policy (linked separately) explains how we collect, use, and protect your personal information. By using our site, you consent to such processing.

9. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of [Insert State, e.g., Maryland], United States, without regard to its conflict of law principles. Any disputes shall be resolved in the courts located in [Insert County], [Insert State], US.

For international customers, you may have additional rights under your local consumer laws, which these terms do not override.

10. Changes to Terms

We may update these Terms and Conditions periodically. The “Last Updated” date at the top will reflect changes. Continued use of the site after changes constitutes acceptance of the new terms.